Car Seat Lifetime 1-1 Crash Exchange Warranty


Started 1st JUN 2021, MINI ME BABY STORE is offering 1-to-1 Crashed Exchange Programs to all customers who purchased CAR SEAT SPA TREATMENTS only.


Customer is required to prepare and provide the following proof of accident and contact MINI ME BABY STORE within 14 working days:




Photos of the car accident (include photo of car seat inside the car)

Police Report

Sales Receipt / Warranty Registration

Crashed Car Seat


All documents and crashed car seat shall be sent to:

75 ,Jalan Harmonium 35/1  ,Taman Desa Tebaru ,Johor Bahru 81100

Open Daily (Mon-Sun) : 10am to 7 pm 

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Contact us:



Terms & Conditions:

The exchange program is only applicable to all customer who purchased CAR SEAT SPA TREATMENTS only.


The exchange program is limited to ONE TIME entitlement, from the warranty date. Manufacture warranty will base on the date of the invoice (1st purchase - the crashed car seat warranty). All submitted documents become the property of MINI ME BABY STORE and will not be returned.


The date of the crash will be deemed as the date stated on the Police Report and exchange of car seat shall not exceed more than 14 days from police report date.


Completed applications must be submitted to MINI ME BABY STORE within 14 days of the road crash in order to be eligible for the Crashed Exchange Program. Applications received after this 14 day period are not eligible for the Crashed Exchange program and will not be considered.


For discontinued car seat model, an equivalent value car seat will be issued. You may change to another model that similar price based on the final payment on the car seat. If you would like to upgrade to another model of the car seat which is a higher price, you may top-up for this case. No cash refund.


The replacement car seat will be the Car Seat Structure (frame of the car seat only), fabric not included. Fabric will be using customer's existing car seat fabric.


Walk in customer has to make appointment beforehand to ensure stock availability.


Outstation customer has to cover all Shipping Charges involved. We will not authorize or pay for airfreight or other expedited freight methods. All car seats and documents submitted to us become the property of MINI ME BABY STORE.



MINI ME BABY STORE reserves the right to change, alter, amend, cancel or remove the 1-to-1 Crashed Exchange Program at any time for any reason at our sole discretion without prior notice or obligation. This program for crashed car seat exchange is voluntary. This Cashed Exchange program involves no financial reimbursement.


This voluntary exchange program is being conducted at the sole discretion of MINI ME BABY STORE and does not represent or suggest that every request will result in exchange. Upon review of the crash circumstances and documents, we will determine if an exchange is warranted based on our program criteria. There is no provincial or federal regulation that requires MINI ME BABY STORE to replace a crashed car seat.


In the event an exchange occurs, the applicant automatically consents to allow MINI ME BABY STORE to use submitted photos and testimonials for marketing purposes.